Contact Center Senior Specialist
Orange
- Lieu
- Gurgaon, Haryana
- Contrat
- CDI
- Mode de travail
- Présentiel
We are seeking a Contact Center Senior Specialist to enhance customer service by resolving complex issues and integrating advanced technologies. You will troubleshoot escalated incidents, manage Genesys Cloud CX, and collaborate with teams to drive operational excellence. Ideal candidates have significant experience in contact centre engineering and expertise with Genesys Cloud CX.